How do you Maximize & Measure the benefit of your signage?

Living in the world of the 21st century, it seems EVERYTHING is expected to be measurable.

While this is not always true and definitely not always simple – for example, even in 2019, how does one measure the level of LOVE – there are many ways to evaluate and measure the ‘SUCCESS’ of your purchases and investments.

At SignForce we see signage as an investment, and in order to measure the return on investment, we believe that four fundamental questions need to be answered, preferably BEFORE the sign is purchased.

  1. What do you want the sign to achieve?
  2. What is the correct sign for the objective to be achieved?
  3. What is most important to you in measuring the success of your investment :

    (a) the cost of the sign and / or

    (b) the quality of the sign and / or

    (c) the importance of your deadline being met.

  4. How do you intend measuring the success of your signage?

If your sign is located in the middle of an open field, with the only thing competing for the potential reader’s attention is the vehicle instruments, the possible people in the vehicle, the road and nature, and all you want the sign to do is capture attention, measured by the number of vehicles you can get to respond to your signage’s message, then the main focus should be the SIZE and ATTRACTIVENESS of the message.

If on the other hand your sign is located in a shopping mall where, aside from the landlord’s approval, you are competing with a number of LARGE, FLASHY, 3D signs, best you either make something even LARGER, FLASHIER, 3D or alternatively, something TOTALLY DIFFERENT in order to STAND OUT. If your measurement of success of the signage is to get a specific response from the viewer of the sign, then before purchasing the sign, one should look at what about the sign will lead the viewer to respond.

While the above two scenario’s are greatly over simplified, it should already be clear that not all signage is appropriate or necessarily the best signage to achieve a desired objective. This leads to the next set of questions, as to the order of which is most important: (a) the cost of the sign or (b) the quality of the sign or (c) the importance of your deadline being met.

As custom signage is generally made or assembled by hand and thus labor intensive, the three questions above tend to be at odds with one another. If it is a ‘cheap’ sign one is looking for, that will generally mean a compromise on the quality of the sign, so the sign may be able to be produced pretty quickly. Being produced pretty quickly should not be confused with the sign being an ‘off the shelf’ item, and it should generally be understood that the speed of the signs manufacture will generally (but not necessarily always) have an influence on the quality of the sign.

If the deadline is the most important factor, followed by superior quality, then it should be fairly obvious (although it never is) that the cost of the sign is going to be higher, ESPECIALLY when the sign is ordered (in South Africa this includes the order being received, the artwork being approved and the required deposit being paid) at the last minute.

It seems that very few people who do not work with signage on a regular basis tend to understand the manufacturing process(es) that are required to get signs manufactured, decorated and installed, and thus often tend to have the erroneous belief that the wave of a magic wand will get the picture that they have in their mind, and possibly even the picture they have approved on paper, to suddenly appear in full life size. The best advise we at SignForce can give is if you have a specific deadline, and a budget, then make sure you get information on the time required to manufacture your signage, and give the supplier more time than they required, as this way there is less room for error – or surprises.

Measuring the ‘success’ of you signage could be by measuring how many viewers respond to the sign and / or it’s message. It could also be measured by an increase in sales or turnover, or the number of (additional) feet that come into your premises, or how much you paid for a sign that matched or exceeded your expectations.

Conversely the success of your signage could be measured by looking at what the sign cost and whether the sign is the correct sign for the task, whether it is what you expected it to be and whether what you got is what you were sold and how long the sign lasts and the total cost over the life of the signs. This is because in an industry where purchase decisions are generally made on a picture on a piece of paper, where the buyer seldom knows or understands the materials and processes that are used or whether the materials that were used match the materials that were sold.

As a buyer of signage, a purchase where price is ALWAYS a factor, often because the signage is the last item on the agenda which means the budget has long been blown, it is often understandable that what looks like the best sign at the best price is what gets purchased, especially when the buyer believes that all the signs that are being quoted are generic and identical, simply because the paper that holds the ‘picture’ displays the same picture.

It is more often than not important for the buyer to understand that unlike a purchase of a can of beans of a single brand which are all assumed to be almost the same, custom signs differ from manufacturer to manufacturer, with a lot depending on the integrity, design capability and professionalism of the sign maker.

It is for this reason that when a buyer of signage gets multiple quotes, and they are all ‘saying’ the same thing, but the prices have a great variance (in my personal opinion more than 30%), the buyer should be asking for samples of materials and probably asking for references. It is quite possible that the buyer is about to get a bargain of note, because there are many sign businesses who unfortunately, for their own good and long term success, do not quite understand pricing and margins, so the buyer could well get a bargain. On the other hand the buyer may believe that they are getting something they are not.

If you are intending to buy signs, and are interested in having consultants on what signs may best suite your needs, we at SignForce are available – simply call +27 (0) 11 440 7524 / 5 and ask to talk to Arnold or email arnold@signforce.co.za with the subject PLEASE CONSULT.

Can SignForce illuminated signs aid area security?

SignForce illuminated signs and possible area security

Having just watched an episode of #ReturningTheFavor on FaceBook I was reminded of how crime often feels like a universal issue. In the town of Engelwood in the USA more than 2,000 shootings were reported in 2018.

Now SignForce South Africa is far from Engelwood, (in fact our main office is in Johannesburg, South Africa), many of thousands of kilometers away. That said, there are similar issues occurring in pockets around South Africa, some being so bad, especially around Cape Town, that the army has been called in to maintain some semblance of security.

The issue of crime and some of it’s causes (amongst them being political nonsense, lack of jobs and the lack of well illuminated area’s) got me thinking about how #signs, and specifically signs manufactured by SignForce, assist more than the business that has paid for the sign, but also the surrounding community by illuminating often very dark area’s.

At SignForce we generally follow the rule that MORE IS BETTER, so more light is better!, as it lights up the sign, making the message BRIGHT, LOUD and CLEAR, while at the same time providing ambient light (and it’s accompanying security) to the immediate area.

If you are interested in attracting more attention to your business, and at the same time helping you community by bringing some light to any dark area’s, we at SignForce are here to assist, so feel free to contact us on +27 (0)11 440 7525 or email us at info@signforce.co.za

Is my low tech #Sign job in jeopardy?

Is my low tech #sign JOB in jeopardy?

With all the advances made in technology, especially with relation to the #sign industry, there are times that I wonder if I am in danger of losing my job to a computer. This may happen as artificial intelligence (commonly known as AI) improves, but I am not sure how creative AI thinking is. While there are times I get concerned about the value I add to my client’s and thus about my job security, there are also times when I think – or realize – that as much as technology improves, there are certain skills that simply require ‘out of the box’ thinking.

For me this was highlighted when two incidents happened within fairly close proximity to each other.

The first was a YouTube video I saw and the other was a job I was asked to print. The video is by a somewhat radical news reader, @Liz_Wheeler from TIPPING POINT on OAN who is not scared to ask very hard questions – she doesn’t always answer them – but the fact she stirs the pot should create enough fodder for some interesting dialog. The particular idea I am referring to can be found at https://www.youtube.com/watch?v=mLAS_p-6Rnc where Liz takes an extreme view on how far the ‘trans’ movement can or should be pushed. In particular she makes the comment “can a teenager buy alcohol because he identifies as over 21 years of age”. This got me thinking about how young adults are viewed and treated in society at large, in MY society in particular and how, being so much more tech savvy, they could replace this old goat.

The second was when my son asked me to print a graphic for a school project. The graphic is a beautiful design that was done by a 14 year old class mate. The design is beautiful and one can easily see the thought and effort that has gone into the design, and I am sure that once printed, the design will achieve the desired objective and help sell products at the school’s market day.

What got my brain linking the two was the lack of ability of the tech savvy 14 year old to complete the task  – something which I have seen numerous times with well respected designers who, while they can make the design come to life on paper or a screen, are unsure how to get the design to come TO LIFE if a 3D model of the design needs to be produced.

The ability of a designer to get their brilliant design off a piece of paper and onto a 3D model is, sadly, much rarer than one would imagine, and as such, the FEAR that MY #sign job is in jeopardy of being lost to a less expensive, much more sophisticated software package is certainly reduced.

If you have a brilliant design that you want made into a 3D model, contact us st #SignForce where we have almost two decades of experience making 3D masterpieces from beautiful paper designs.

Contact us now on + 27 (0)11 440 7525 / 4 or arnold@signforce.co.za

How BIG must my sign be?

How LARGE MUST my sign be? What size sign will best convey my message? From how far will people be able to read my sign?

These are questions we often get asked. As a joke, we tend to advise clients that, as a rule of thumb, (a) the bigger the better and (b) the sign should be as large as your budget allows. (Please note this IS a joke and while it is valid for outdoor signs, is not always best for intimate signs, where too big becomes gaudy.)

In truth, if a sign NEEDS to be visible from a specific distance – because it is located on the side of the road or it will only be viewed from moving vehicles or the sign is some distance from the point where it will be read (to name three of many scenario’s), then there are some rough scientific calculations that can be used to calculate the height the text needs to be in order for the text to be visible from a specific distance, as well as from a distance at speed. Please remember, at best, these calculations are rough guide, as they do not take into account ALL factors that affect visibility, especially height above the viewer.

The table below has been adapted from information taken from signsnow.com. For more in depth calculations, especially for measuring legible distance while driving, please visit https://www.usscfoundation.org/USSCSignLegiRulesThumb.pdf

It is important to remember that the table below refers to LETTER height ONLY. This means that if you have multiple lines of text or multiple words or either of these combined with a logo, the SIZE of THE SIGN will change, with the dependent factor being the DISTANCE at which the TEXT must be legible.

legible sign distance

For assistance for any signs, especially when you need to calculate sign size in order to make the sign legible, please call #SignForce on + 27 (0) 11 440 7524 / 5 or email arnold@signforce.co.za