Tag Archives: choosing a sign company

Where does SIGNAGE fit into your business

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Where does SIGNAGE fit into your business

Today I was reminded that Sales, Marketing as Branding are NOT all the same tasks, and while they may all have the same objective – improved turnover – they are not necessarily achieved by performing the same or similar tasks.

According to Bing.com Branding, marketing and sales are different but related aspects of a business. Branding is all about creating an image or identity for a product or company. Branding and marketing both use strategies to reach their goals for the business, while marketing focuses on boosting sales branding focuses on increasing the organizations recognition and loyalty.

Marketing is about uncovering and connecting with audiences most likely to benefit from any long-term ‘promises’ that a business makes, especially by using branding..

Sales is the ultimate objective of all branding and marketing, culminating in an exchange of value between the buyer and the seller.

When assessing signage in relation to branding, marketing and sales, one should figure where signage should fit in and what the sign should deliver in order to be considered successful.

Signage such as store name, vehicle branding, isle markers and product identifiers can all be considered part of the BRANDING mix. This is because these type of signs can relay a specific message at the same time as creating consistent BRAND awareness while keeping the BRAND front of mind.

Signage can be used as part of the MARKETING mix by reminding the viewer of the promise that the branding is committing to.

Signage at point of sales can be in the form of visually impactful bobbers or standardizing the signage of the store, constantly reminding the person of where they are and how they got there.

If you or your business are in the market for signage, SignForce has decades of experience and is available to assist.

Contact SignForce not on info@signforce.co.za

When EVERYTHING that can go wrong DOES go wrong

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3D illuminated letters

Illuminated 3D signs

When EVERYTHING that can go wrong DOES go wrong

In the signage business, as I am sure with almost every other surviving and thriving business, things tend to go well most of the time (say 95% of the time) BUT when the 5% happens it ‘feels’ like the entire world is collapsing.

When things go wrong, the superstitious will be looking for the 3 things because ‘bad things’ happen in threes. It may not be 3’s, but from our experience when things go wrong, it definitely seems that they go wrong on more than one thing.

I have often heard people say EVERYTHING that could go wrong DID go wrong, but this is seldom true. In reality we don’t know what we don’t know, so the chances are that while a number of things went wrong, there are most certainly other things that did not but could also have gone wrong – things that were not even on the person’s radar.

Now to the point.

There is always a potential for things to go wrong. It doesn’t matter how well you plan, one cannot plan for circumstances beyond one’s control. This made me think of the recent floods in South Africa. The writer read a call for help where foreigners were trapped away from their base, and were running out of time to exit the country. No amount of expert planning could have prevented them from being isolated, as the weather forecast was not expecting the anomaly that occurred.

When things do go wrong, it tends to be HOW the events and the aftermath are handled that are more important and remembered for longer than the actual event. As such it is when one feels that the world is falling apart that it is most important to keep a cool head, analyze the situation and do what one can to make good and move forward.

SignForce has years of experience and we play comfortably in the signage industry, but sometimes things still go wrong. It is then that the guarantee we offer, our reputation, our established network and our years of experience make the small additional fees we may charge seem like a very good investment.

If you are in the market for quality signs at a fair price contact SignForce now on info@signforce.co.za or WhatsApp +27 (0)82 558 6413 or call +27 (0)11 440 7525

Find out more about SignForce by visiting http://www.signforce.co.za

What are you ‘buying’ when you choose a sign company?

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What are you ‘buying into’ when you choose a sign company?

SignForce 'invisible' sign

Partially Invisible Sign  – do you notice how the top left seems unattached?

It seems the standard method used to purchase a sign (and many other high ticket items) is to decide what you want, or at least have a rough idea of what you want or are looking for, or what you want to achieve. This applies to signs as much as it does to purchasing appliances, cars or televisions, all considered high ticket purchases.

Well that is only partly true. While cars and the other listed purchases (especially in South Africa) are definitely almost always seen as high ticket items – even for entry level models, signs and SIGNAGE are very often seen as a cheap after thought – that is, until quotes are received.

But I am digressing so back to the standard method of purchase.

  1. Have an idea of what you are looking for

  2. Hopefully have an idea of what you want your purchase to achieve (I know this sounds obvious, as you purchase a fridge to keep your food fresher for longer, DUH, but not everyone knows or understands WHY they purchase a sign.)

  3. Look on Google for a possible keyword – lets use signage or pylons or cut out letter signs.

  4. Wait – generally less than 1 second – for Google to give you a list of suppliers you can contact. ** This is where the fun begins and will require it’s own paragraph

  5. Call, WhatsApp or email the suppliers listed on Google to give them an idea of what you are looking for and ask for a price.

  6. Copy and paste the same message to all the possible suppliers listed on the first page *** of Google. Not sure where to mention this but are you aware that the top and bottom (of every page) few sites listed or ‘recommended’ by Google are paid sites – what Google refers to as sponsored – also known as paid adverts. This is only a FYI comment but is worth noting as there are possible additional benefits and costs linked to businesses that do and do not use sponsored adverts.

  7. Wait for feedback from the potential suppliers you emailed or called, or follow up the email with a call to make the potential sign supplier aware that there is an incoming email.

  8. Get quotes from the potential suppliers who respond to your request for a quote

  9. Assess the cost from each supplier making the assumption that ALL quotes are for the same ‘thing’ ****, especially as you sent the same request to all potential suppliers.

  10. Choose a supplier based on cost and possibly on a picture they have provided. *****

  11. Delete all correspondence from the alternative suppliers

** When you get the list of possible, potential suppliers, you are doing a wide range, generic search. Your search has no specifics and doesn’t necessarily tell you much about the businesses you are approaching. A cursory search of the proposed supplier’s website should give you a little more information, but please always remember that we live in a world of INFORMATION, and not all information is necessarily true, so a general rule is to do a little more digging (formally known as due diligence), make a call and see what response and ‘feel’ you get.

*** How often do you search beyond page 1 of any Google search? How often do you look at the number of responses Google provides – and the time it took to get the list. For example, a simple search of cut out letters took 0.6 seconds – well under 1 second – to provide a list of 2,120,000,000 web sites that MAY provide a good match for the simple search. This is an overwhelming number and is why almost every business strives and pushes to be on page 1 of the world’s largest business directory – Google!

The challenge comes in that for this specific search only 2 of the listings on the front page MAY fulfil my requirements. As such I tweek the search to CUT OUT LETTER SIGNS. This search took 0.4 seconds and provided a list of 925,000,000 possible sites. A great reduction of over 1 billion sites, The refined search has made it simpler to find what I am looking for and thus made it very simple to find at least one supplier on page 1 that should meet my requirements, so why go to page 2? The reason is due to the limited retail territoryavailable on page 1. Only a limited number of potential suppliers can be listed on page 1 (or every page) so there is a high likelihood that good suppliers may also be found on pages that are past page 1.

**** “making the assumption that ALL quotes are for the same ‘thing’”

When you contact multiple potential suppliers you will most likely assume that because they are listed on Google that they are capable of doing the job. What you have no idea of is if there is any additional service or benefit you can get from any of the suppliers. In order to find out if the suppliers can provide any additional ‘services’, a number of questions need to be asked. History shows asking these questions while TALKING to a person tends to give great benefit.

***** If you are making the decision of which supplier to use based purely on PRICE (and a possible picture) you may be doing yourself a great disservice, as you may be expecting to get the same quality and same sign from all the potential suppliers, but you would be shocked to learn how many different possible interpretations there can be for the same sign brief, and as such you may not be getting the full benefit of any or all the suppliers.

A case in point is a recent request by one of SignForce’s longest standing and largest clients. The request seemed a little strange at the outset, but made sense later on when all the elements fell together. The request was for photo’s of premises, information about staff, a list of machines on the premises and a few other VERY PERTINENT questions. It turns out our client’s client was requesting the information, possibly as a means of doing part of a due diligence. The other points that may be lost when only looking at cost is quality and cost of material to be used, expected lifespan of the signage, type and quality of paint and if the sign that you have requested is in fact the BEST sign to achieve your intended outcome. At SignForce we have the benefit of a number of years of experience (as well as the formal qualifications) to provide input regarding your marketing strategy and what signs would best suite your needs. This information is not charged for, although our signs may sometimes ‘cost’ more than a competitor, but the added value is definitely there to be taken advantage of.

Which brings us back to the question of what you are buying when you choose a sign company.

It goes without saying you expect the company to produce a sign. You may expect them to design and install the sign as well. It is possible that you know exactly what you need and how it should be made in order to get the most beneficial results from your signage, but it is highly unlikely that you would know as much about signs, their benefits and cots and the best placement to maximize your investment, as the sign producer, especially one who has years of experience, and possibly some formal qualifications in the field.

Trusting your signage manufacturer means you believe they have some knowledge you don’t have. In addition you are not only looking for a sign, but if the signage business is a decent one, they will make sure that your purchase is an investment so that your sign helps to generate more income than it costs. In order for this to happen it means that you also value the experience of your supplier, you value the expertise of your supplier and you are quite right to expect a level of after sales service. The question from the sign suppliers perspective is what is the commercial value of these additional – add on – benefits, and what, if anything, Is my client prepared to pay for these benefits.

At SignForce the senior management have a depth of knowledge and experience in signage – as can be expected after more than 20 years in signage – but also have a depth of knowledge in marketing, visibility, design and project management, which means that when you use SignForce you are investing in a team that will gladly take on and supervise your signage project with the intention of making you look good, ensuring you signs work and your deadlines are met.

Contact SignForce now on info@sgnforce.co.za or call 27 (0)11 440 7525 or WhatsApp +27 (0)82 558 6413 for all your signage requirements as well as for advice on signage and what signage will work best for your unique business.

Find out more about SignForce by visiting http://www.signforce.co.za

Will SIGNAGE survive the current AI revolution

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3D sign

White, Illuminated 3D sign

Will SIGNAGE survive the current AI revolution

If you are alive and online – which we can assume you are if you are seeing and reading this post – you MUST have heard of AI (artificial intelligence) and how it is likely to reshape the workplace and employment in the future – both foreseeable and long term.

When asked if Signage will survive the current AI revolution, ChatGPT answered as follows: “Absolutely! While artificial intelligence is revolutionizing many aspects of business and technology, signage serves a different purpose entirely. Signage is a tangible and physical way for businesses to communicate their brand, products, and services to customers. Signs can be seen, touched, and experienced in a way that AI cannot replicate. Additionally, many signs are designed to be aesthetically pleasing, which is not a task that AI has yet mastered. So, rest assured that signage will continue to be a vital part of businesses for many years to come, even in the age of AI. “

This writer tends to agree with ChatGPT, but not necessarily for the same reasons.

While there are AI programs and Apps available that can CREATE wonderful pictures, logo’s and pieces of art, all of which can be incorporated into modern signage, it is the physical creation (or manufacturing) that has yet to be repalced by a machine.

Yes, there are computer based tools such as 3D printers and benders that can help create a 3D sign, but at this time – and for the foreseeable future, it does not look likely that sign makers will be replaced by robots. Good news for sign makers, not necessarily such good news for customers as when items are not made by machines they tend to be more costly.

This is definitely the case when it comes to signage, especially since the vast majority of signs are custom – custom look, custom design, custom feel and custom size – there is very little chance of an affordable robot taking over the physical work that is necessary when making most, especially 3D, signs.

One can ask if signs will be required in the future, especially as the world moves to digital which can do so much and is fast becoming more and more affordable. This writer believes that digital signs will be used more and more to sell – lifestyles, products, services and time – BUT for the foreseeable future BUSINESSES will still be physical – people want to touch and smell and feel – which cannot be created online, and as long as people want to touch they will want to go to physical stores (or physical destinations) which will most likely continue to want signs to make customers, prospective customers and suppliers aware of where you are. People want to SEE your business.

To find out how SignForce can assist your business to make itself visible contact SignForce now on info@signforce.co.za or WhatsApp +27 (0)82 558 6413 or call +27 (0)11 440 7525

http://www.signforce.co.za

Why would any entrepreneur want to get into the signage industry

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Why would any entrepreneur want to get into the signage industry

There are a number of positive reasons to get into the signage business.

In the modern world where AI is starting to impact a large number of opportunities, signage included, the manufacture and installation of signage is still very labour intensive. Design of signage is definitely being threatened by AI, and this could well have an impact on sign businesses, but from the writers experience AI generated signs are not yet very practical to manufactured, so for the foreseeable future humans will still be required to manufacture signage.

Another advantage of the signage industry is there are advances being made which include digital boards that are becoming more and more popular.

Some factors potential entrepreneurs should be aware of when planning on opening a sign business include location, equipment and machinery, licensing, regulations and compliance administration, advertising, networking, staffing and administration.:

Location: While location is currently less concerning than it has been in the past, with the move to buying local there is a good chance that in the future location will once again become a large factor in costing and people’s requirements for signage. When considering location a potential signage entrepreneur should consider the location of their sign business and the proximity to their target customers as it may become increasingly important to find a location that is convenient to customers who will likely use their services, especially if they are relying on customers to come in off the street.

Equipment: Having the right equipment, machines and sign making tools is essential for a sign business. Potential entrepreneurs should decide what type of signage they will offer and then research the cost and availability of the necessary tools and machines. Depending on the business model and type of signage the sign business intends to market and manufacture, the sign making tools required may vary.

Licensing, Regulation and Administration: Depending on the location of the sign shop, there may be specific licensing and regulation requirements for sign businesses. Potential entrepreneurs should research the specific requirements for their area – be it country or state – and prepare to meet any applicable regulations. This is increasingly important when one wants top be compliant in a country such as South Africa where, unless the correct hands are greased, government and large business contracts will only be issued to businesses that are compliant with a huge number of laws and regulations. In current day South Africa an entrepreneur who intends to remain compliant needs to plan and budget for sufficient compliance staff to remain compliant.

Advertising: Advertising is an important part of running any business, with a sign business being no exception. Potential signage entrepreneurs should consider how they will advertise their services and reach potential customers – see also your intended market. Advertising may vary from networking to online PPC to printed or digital media to name a small number of options.

Networking: Networking with other sign businesses, suppliers, and potential customers can help a sign business grow. Potential signage entrepreneurs should research local networking opportunities and take advantage of them. Sign entrepreneurs should also look at networking with other signage businesses, especially if located in countries like south Africa with shrinking economies or if located in outlying area’s where networking can help the sign business with materials, techniques and other sign industry related updates that may not get to outlying sign businesses.

People. It is believed that every business, sign businesses included, require three main components – like legs of a tripod. Marketing, Finance and People. Marketing covers all types of selling, finance includes ensuring you have sufficient capital to carry the business through the first months of operation – including understanding that not all clients will be paying on time – and employing the correct staff or contractors. If the right people are employed the business can thrive. Likewise, poor recruiting decisions can be extremely costly to the point of closing down a sign business.

Administration – also called accounting or finance – is ensuring that there is a constant flow of cash. Most businesses that die die as a result of poor cash flow. It is as important for the sign business to sell at a profit – important part of administration and sales – as it is to collect the money, as in the modern world it is increasingly common for payments to be delayed, and delayed payments can cost the sign business both in terms of relationships and lack of cash flow.

If you are looking to enter the signage industry SignForce, with almost 40 years experience, are willing to talk.

Contact SignForce now on info@signforce.co.za or WhatsApp +27 (0)82 558 6413 or visit

the SignForce website at http://www.signforce.co.za

Complex signage looking simple

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Printed Sandblast Effect Vinyl

Impressive Printed Sandblast Entrance Sign

 

Please let SignForce know your opinion on how this printed sandblast vinyl entrance looks.

In the very biased opinion of the writer this entrance vinyl for Lamna Financial (https://www.lamna.co.za/lamna-johannesburg/) looks phenomenal. All the colors came out well and the visual elements all line up.

The reality is this end product took multiple – 4 – yes FOUR  – iterations to get right, much to the very understandable frustration of the client and the team at SignForce.

You may rightly ask how or why such a simple looking vinyl entrance would take so many iterations to get right. While the answer is simple, it is also multi faceted.

The first iteration had the color of the dark blue coming out as green – this was because the yellow tiny of the sandblast effect vinyl did not get the message to look more like white. Grade 1 art teachers that mixing primary colors of yellow and blue makes green – hence the dark blue printed vinyl looked more green than blue.

The 2nd iteration was to correct the view from the rear – not the primary intended view of the sign but one in which the rear is visible (from the entrance foyer) and where any faults in the sign, the print and the vinyl, are highlighted because of the proximity of the viewer and light to dark ratio.

Unfortunately the vinyl also failed! Technically this is most likely as a result of the sandblast effect vinyl being too saturated with aggressive original Roland inks. The opinion of the writer (without any backup from the manufacturers of either the ink or the vinyl)  is that the edges began to curl because of the change in the physical compound of the vinyl which became much softer than normal once saturated with ink – (welcome to the chemistry of signage 001). The vinyl manufacturers were dismissive when approached with a failure claim because you would not guess, the vinyl is not made for printing!!

The 3rd iteration did not get the curves to line up correctly, making any errors scream out and making the entire logo and visual look WRONG.

At this point one could ask why the application of machine cut vinyl to a flat glass window would not line up 100%.

The answer is that life is not that simple! While the GLASS that the vinyl is being applied to is flat, the full windows – including frames (aka mullions) are not. In fact the aluminium ‘mullions’ between the glass panes are each approximately 80 mm wide and 50 mm deep. What this means is that when the vinyl is applied it would have to ‘climb’ the mullion, making it ‘short’ on the next window. This complication is fairly common in signage and is similar to the complication encountered when one has to make an ON PAPER 3D picture into a physical 3D sign.

The 4th iteration meant that each machine cut element needed to be modified so each printed vinyl element could be individually lined up and hand trimmed. This application required a two person team with one person doing the application work up close and the other being the ‘eyes’ behind the sign (from inside) in order to assess and instruct on the lining up in order to make the vinyl visually correct.

While the finished product looks amazing and, for the uninformed surely makes the job look simple, that simplicity could be the secret of a job well done. Going back to complete the work regardless of what is involved, making the client’s sign look great AND making it look simple.

If you are looking for a sign business that is capable of, and not scared to handle, simple and complex jobs, SignForce is the sign business for you.

Contact SignForce now on info@signforce.co.za or WhatsApp +27 (0)82 558 6413 or call +27(0)11 440 7525

Find out more about SignForce by visiting our website at http://www.signforce.co.za

WHO designs your business signage?

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Who DESIGNS your businesses Signage

I know this question sounds rhetorical, but it is actually a serious question.

In our experience, depending on the size of your business and your budget, the DESIGNER will range from the business owner to an upmarket outsourced design team. This may involve a LOT of different people, but how many of these people are actually SIGNAGE specialists?

The reason I am asking is that in our experience, especially for businesses with a smaller budget, the sign is designed on PAPER.

This may seem obvious, but what does it actually mean. Let me take you through a process to explain.

You, the needer of the sign, either have a great idea yourself or get an DESIGNER to come up with your CI – Corporate Identity – such as your logo, your business cards, your letter heads and the like. Your SIGNAGE is generally an AFTER THOUGHT and as such will simply be a physical representation of said CI.

Most times this is not only acceptable, it is also practical and sensible. The issue may come when you, the purchaser of the sign, now approach THREE (we will use best practice) sign businesses to make the sign or signs for you.

Standard process is to get three quotes and possibly ask each sign manufacturer for a visual representation of what they are selling you.

This is where the aforementioned PAPER design comes in.

What is most likely to happen is that each of the three sign businesses with trace your logo – unless you supply them all with vector format artwork – and superimpose said copied drawing onto a picture showing an artist impression of what the finished product will look like.

As a buyer you will assess the pictures to make sure that YOU are happy they look like what you are looking for, and then assess the quotes on PRICE. This is pretty much standard practice.

The difference in PRICE will most likely be attributed to the three competitors making different profits, as our standard assumption is that ALL sign businesses will use the SAME material and they will ALL make the sign the same way.

This is where things tend to get VERY MURKY.

You see, a sign is not a sign is not a sign. What do I mean. Well on paper the signs ALL look the same or extremely similar. This is paper design. HOWEVER, a sign can be MADE from many different materials, some of which even some sign manufacturers are not aware of. (This may be a topic for another, separate, article.)

So while you the buyer THINK (or ASSUME) that all the signs are made from the same material and will be made the same way, this is not necessarily true.

So what would we as a sign manufacturer recommend?

  1. Make sure you get a breakdown of MATERIALS that will be used when you get the quote. If the quote is too vague, ASK for detailed descriptions. This may seem obvious but is not. Also this is because even some of the same generically named materials – think of KLEENEX when referring to a facial tissue – can have HUGE variances in pricing, because some are meant for internal use only and others are made for long term outdoor use and carry appropriate guarantees, BUT ALSO COME AT substantially HIGHER PRICES.

  2. Try partner with a signage company that can design – preferably one that has experience – to create a CI together with manufacturing specifications. This is what most large businesses do. This has the benefit that when asking for a quote they rightfully EXPECT that they are comparing apples with apples, by not leaving the design to the manufacturer who may operate in a different market and may be so focused on value for money – as in being cheap – that they do not see the LONG TERM cost of the materials they use.

    A simple story best illustrates this. The writer had some plumbing done at his home. When the plumber took the writer to purchase the material the plumber advised what to buy, which is what happened. A few years later there was a problem with the water pressure. A different plumber was called in and the writer was advised that the pipes that were used were to thin and should have been the next size up. The saving at the time was in the region of USD1. The repair cost thousands.

  3. Educate yourself enough to know what different materials do, their expected life and the different costs involved. This can take a long time, but it does not need to. When getting the three quotes, ASK questions. This will generally make the sales people more honest, especially if they know you will be asking their competitors the SAME questions. It will also make the sales people aware that they may need to advise on different materials as this will display THEIR knowledge, making you, the buyer more comfortable and building trust.

If you are in the market for business signs, SignForce is available to assist. We have an experienced design team that are capable of designing made for purpose and made to fit signs.

Contact SignForce now on http://www.signforce.co.za or email info@signforce.co.za or WhatsApp +27 (0)28 558 6413 or call +27 (0)11 440 7525

What Should One Know BEFORE Entering the Signage Industry?

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What Should I know BEFORE I go in to the sign business?

While this SignForce blog space is generally focused on the benefits of signs, the pitfalls of signs and general selling of signs, this post will be different as the writer was recently approached by a family looking to get into the signage industry, and asked about it.

After my initial shock – wondering why would any ‘sane‘ individual – the mom who spoke to me looked and sounded VERY sane – WANT to get into the signage industry.

It is quite possible that I was stressed at the time and thus I was too quick to forget that this was me about 22 years ago. Someone looking to get out of the financial / consulting industry I was in and looking for a new challenge – they do say be careful what you ask for!

I guess that at a time when business is tough I had forgotten all the positive aspects of the signage industry that have served me well for the past two decades, and was more focused on the day to day challenges I was facing.

As a colleague recently mentioned, the signage industry is not for feint of heart, sane people ho want a boring, predictable, regular job where you have structure and know days in advance what your schedule – and life – will look like.

Signage is an extremely dynamic business where, if one is not disciplined, your daily schedule can change every other minute.

On the positive side the signage industry requires one to be a jack of many trades, possibly a master of one or two, with the ability to design, work with multiple materials and SEE (visualize) some things that don’t exist – in the sense that one has to be able to imagine what the end product (that does not exist) will look like AND be able to work backwards from what the end product looks like through the step by step manufacturing process – which may change when actual production begins, so lets add in that being in the signage industry one needs to be extremely FLEXIBLE – to the start which includes determining what materials will WORK to achieve the desired outcome. All this in the most cost effective manner.

While traditional sign writers in the 21st century tended to be artisans that came through the ranks of artists who did some apprenticeship and could go into a one man business, modern signage is more computer generated, and more business like than ever before.

For a modern sign business to be successful the head of the business tends to need to be a marketer and sales person with a BIG PICTURE mentality where one is able to talk to, motivate, lead, inspire and deal with the widest possible range of people – from the MD of a large publicly listed business to an ego driven politician who will never have done a days work in your industry but will always know how to do it better, to the slowest, lowest paid employee in a business who may be required to do the simplest and most important of tasks, without which the work comes to a sudden – not even grinding – HALT.

The need to be able to get all individuals to work together is possibly the second largest challenge, second only to the need to be able to turn off and take time away from work in the modern world where one tends to be expected to be online, on call and available 25 / 8 / 366.

On the other hand, if one possesses the necessary mind set and skill set and is prepared to put in some HARD WORK, working what can be insane hours with little gratitude or reward, then signage can be the most amazing and rewarding industry.

Working in signage can be amazing because it opens doors for a person with a flair for design to put their skills into practical operation. There are seldom two days in a row where signage wok is the same. Signage requires one to think out of the box a LOT more than one would expect, possibly because the industry is dynamic, and client’s can have some EXTREME expectations, from how long a sign will take to produce to what the sign will cost to how long the sign will last to what the sign may look like. 

The signage industry has almost ZERO limitations in design. This means that ten sign businesses – or ten estimators within one sign business – can quote the same sign and come up with 10 different designs, 10 different costs and 10 different structures. It cannot be stressed enough that all 10 designs will ALL look the same on paper, and they will surely ALL work – at least in the short term – but they can (and most likely WILL) be VASTLY different in design, (finished) look, appeal and cost. This is one of the reasons it is so difficult for buyers of signs to compare the offerings of one sign business with another if they do not have detailed specifications on EXACTLY what materials will be used in the manufacturing of the sign, as well as how they will be assembled.

Signage is also an ancient and static yet changing and dynamic industry. Signage is possibly the third oldest profession – ok, that is an exaggeration, especially as physical businesses needed to come first – because it has been around a LONG time. Some ancient techniques are still used to manufacture certain signs, yet there are also new and exciting developments, new materials and a lot more digital processes used in modern day signage.

BUT, even with the new materials and the -progress of digital signs, for the large part signage is still an EXTREMELY LABOUR – read that as PEOPLE – intensive and oriented business. Yes, machines can make a number of modern signs, BUT machines (and AI) have limitations that may mean the client’s reject the signage or the machines cannot make signs with certain materials or they cannot be used to DESIGN certain signs or processes.

This means that until AI can (a) design and think out of the box, (b) get on it’s – their? -hands and knees and climb ladders and drill holes that are nor necessarily ‘straight’ – people employed in the signage industry are sort of secure in the knowledge that like many artisans – plumbers, electricians and the like, the physical elements of the work will not be done away with in the foreseeable future.

SignForce believes that the market is large enough for all competitors, and collaborators, so we at SignForce work closely with a number of our competitors. Because this is our philosophy, we are glad to assist any folks that are as insane as we are and looking to enter the signage with information on the good, the bad and the ugly aspects of the signage industry as we see it.

For more information – or for signs – contact SignForce now on info@signforce.co.za or call +27 (0)11 440 7525 or WhatsApp +27 (0)82 558 6413

Find out more about SignForce by visiting our website at http://www.signforce.co.za

Is LUCK necessary to make a Business Successful?

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What does it take for a business to be a success? (or survive?)

Gary Player, the famous golfer, is also famous for saying something like “being successful requires a measure of luck”, and “the more I practice the luckier I seem to get!”

While this comment was specifically made about Gary Player’s golf career, I was wondering if it applies to every aspect of a successful business as well.

Life has taught me that a LOT of success in business comes from doing the same repetitive, ‘boring” things over and over and over and over and over and over again. This is because it is the “boring”, “repetitive” actions that are needed to keep a business functioning. Things like accounting, marketing, selling and doing the work!

A great man named Dennis Kaplan once said that every person who is successful has to do the work (similar to what Gary Player says as this becomes practice which can lead to ‘luck’), work hard, focus and also needs an element of LUCK.

It is the LUCK part that intrigues me most. In the context of a sport, luck can easily be attributed to hours of practice and training, as this practice and training hones the muscles, hones one’s reflexes and makes one better at the action that is being repeated.

There is also a level of mental focus that is required. If one looks at the top sports people, it is often their mental attitude – and fortitude – that separates number 1 from number 100. This is one reason the field of Sports Psychology dos so well.

So how do these factors apply to business?

Is it LUCK that a particular client finds a specific supplier? If we focus on marketing efforts, then LUCK could possibly be one’s ability to get into the prospect’s line of sight, or keep one’s business front of mind. But is this really luck? If it is luck it could be interpreted that the business with the biggest budget will ALWAYS win as they have the ability to keep one front of mind. BUT is this true for all businesses?

Could it be LUCK that a specific prospect finds your business, contacts your business and then decides to go ahead with your business to do the job? This one is specifically questionable when one does not necessarily have much influence over the decision process.

For an example lets look at a business like SignForce.

We can market all we can, as we have control over this.

Once we have marketed we have no control over the prospect clicking on, calling or emailing SignForce. This step I would put down to luck.

Once the prospect DOES contact SignForce we then have some control over the next step which is seeing the client (if necessary), advising the prospective client and quoting the prospect.

The next step is once again out of SignForce’s hands, as this step depends on the client’s budget, the competitive quotes the prospect received (we always assume every prospect gets the standard three quotes which is considered good governance) and what quality the prospect is prepared to settle for, assuming that (as is standard) all three competing companies have quoted on the SAME sign(s). The last one is a little challenging as history has shown that there are MANY ways to quote on the same signs, but they all have different pro’s and con’s, many of which the prospect would have no clue about, simply because they would need to be sign specialists to know about all sign materials and their pro’s and con’s.

If the prospect does decide to work with SignForce all steps going forward ARE in the hands of SignForce so this is where practice (and hence no longer luck) comes in, as the more we do the work to the client’s approval – this involves quality, life span, delivery as per agreed deadline and many other factors – the more likely SignForce is to get additional work from the client.

Of course one issue with the signage business is that unless the client is expanding, the repeat cycle of business is between five and seven years. This means a sign business needs to continuously market in order to fill the five to seven years, and then some.

At SignForce we know we don’t know it all. We do practice a lot, and we tend to get better the more we practice, which is one reason people could explain why SignForce has been in business under the same management for over 20 years.

If you are in the market for signs – anything that makes you and your business visible – SignForce has been around assisting businesses to be visible for over 20 years, andd we will gladly assist your business as well.

Contact SignForce now on info@signforce.co.za or call SignForce on +27 (0)11 440 7525 or WhatsApp SignForce on +27 (0)82 558 6413

Find out more about how SignForce can help make your business visible by visiting our website at http://www.signforce.co.za

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