Is Seeing STILL Believing?

Should you believe your eyes?

In the modern world (is it modern?) of 2022 can and should one believe your yes – also know as should you believe what you see?

It is difficult for the writer to disassociate from the war that is raging thousands of miles away across the planet in Ukraine – yet already this war has a huge impact here in South Africa. This impact is on many fronts, financially, politically , emotionally and for many physically.

While we would like to think that the world has advanced in the last 80 years since WWII, this war highlights just how habitual, gullible and emotional us humans can be.

While the writer is not sure that the Russians are any more wrong than the Ukrainians in their political and other opinions, from a simple layman’s perspective, it is the Russians who went into Ukraine, and no matter how pre-emptive their action is intended to be, it seems to be seen as wrong by the vast majority of the western world. As an over simplified example, If I break into your house, unless your house is on fire and I am getting you out, the vast majority of the world would say I am a thief and should not be there.

When I look at both sides and the amount of information – and more specifically DISinformation – that is being produced, it is very difficult for me to not think about the second world war where propaganda was the name of the game and the people were intentionally kept ignorant.

Are we, in the 2022 world of instant communication, where everyone with a hand held device is capable of being an ON SITE reporter, any MORE informed than our forefathers from the 1940’s were? Are we any less ignorant? Are we less likely to believe the propaganda – aka disinformation – than our ancestors were?

It is for these reasons I question whether we as a species are capable of learning, capable of change and whether we are simply habitual, stupid and emotional beings, where our habits and lack of emotional intelligence will lead us to BELIEVING what we WANT TO BELIEVE, especially if we have SEEN IT with our own two eyes. As my darling late grandmother used to say, “if someone took the time to write it it MUST be true.”, NOT!!

It is for this reason that I posed the simple question “Should you believe your eyes?”

We want to believe what we see is true. In fact in many ways I do think that we NEED to believe what we see is true. The sad reality is that a LOT of what we see, especially in the ‘modern’ world of instant, emotive, DISinformation, is NOT true. What we see is so easily doctored, altered, edited, ‘Adobied’, ‘Photoshopped’ or however you want to refer to it, to create an image – whether that is a single sill photo or an entire hours long documentary or movie – that will play with and into our emotions, causing us humans to act in an emotive manner so that we play directly into the hands of the developer / poster of the information.

This manipulation technique is used extensively by amongst others, marketers, politicians, charlatans, snake oil salesmen (and woman if you like – in fact, more often, more women than men, but that is not a point to discuss in this article) – in order to get US (the viewers) to do their bidding, whether that is buy their products, vote them into power or whatever.

The manipulation generally follows the line of showing something that is out of alignment with the viewers sense of being. This causes emotions to rise. Then showing a possible SOLUTION to the raised emotions, and then closing the deal.

A large portion of this manipulation – is achieved through visual stimulus – hence being wary of trusting what you see.

We at SignForce have also seen this use of manipulation in the signage business over the years. While SignForce is sadly far from perfect, we do our best to supply our clients with quality work that exceeds our client’s expectations, and when this does not happen, we go back to rectify.

This striving to achieve is not something you will find on the SignForce website (http://www.signforce.co.za) or on our quote sheets. It is (hopefully) evident when talking to the staff of SignForce, but even then, unless you are looking for this ‘unspoken’ information, it is easy to miss.

The above is not to say that we don’t have many excellent competitors that operate with as high levels of integrity and service excellence, it is only to lay the groundwork to understand that while MANY sign businesses strive to do their best for their clients, there are those that strive more to do the best for themselves than they do for their client’s. This is sadly often at a cost – sometimes VERY HIGH – to the client.

While one can argue that Caveat Emptor – let the buyer beware – ALWAYS applies, it is a sad reality in the purchase of signs and signage that we as humans are so programmed to buy standardized, off the shelf products that provide instant relief, that we apply the same logic to the signs we buy – and the visuals we SEE of said signs.

At SignForce we refer to this as BUYING THE PICTURE.

Buying the picture refers to if you see the picture of the proposed signage from supplier one, and you see the picture of the proposed signage from supplier two and you see the picture of the proposed signage from supplier three, and they all look pretty similar, if not identical, it is simple to (incorrectly!) believe that proposed sign one at cost of X is the same as proposed sign two at the cost of 1/2X is the same as proposed sign three at 2X. Using this logic, it is easy to believe that proposed signage one is the median, and thus the most ‘reasonably’ safe purchase – or investment – while proposed signage two may be considered “CHEAP” and proposed signage three is seen as “EXPENSIVE” – while, in reality, proposed signage one may in fact be the worst option and proposed signage three the best option, DEPENDING ON THE MATERIALS USED AND THE METHOD OF CONSTRUCTION and the client service and possible guarantees offered. But HOW do we as buyers know what questions to ask? This will be a topic for a further discussion.

If you are in the market for any signs that make you or your business visible, are prepared to pay fair prices and are looking for peace of mind that a company that has been around for over two decades and is know to ‘make good’ when we mess up, then SignForce could be the signage business you want to partner up with for all your signage – aka custom visual communications.

Contact SignForce now on info@signforce.co.za or call SignForce on +27 (0)11 440 7525 or WhatsApp #SignForce on +27 (0)82 558 6413.

Find out more about how SignForce can serve you by visiting the #SignForce website at http://www.signforce.co.za

When marketing is a priority, SIGN!

#SIGN – refers to a NUMBER of marketing tools in a business (as well as a person’s signature – but for the purpose of this article we are not interested in that).

So when business is SLOW – SELL, SELL, SELL, or maybe put slightly differently, do your best to MARKET and SELL your product(s) and services. This is especially true in shrinking economies.

Marketing during difficult times is one of the most counter intuitive acts that can be instituted, but history has shown if a business can survive or even grow in shrinking environments, they are most likely to thrive if or when the market turns.

SIGNS assist with both marketing and sales. Signs do this by (1) acting as a silent sales person (2) the silent sales person comes as a once off expense (for a period of between 12 and 60 months) by (3) making your product or business visible (4) potentially 24 hours a day while (5) allowing clients and prospective clients to see where you are and that you exist.

The image above is for ROGER WOLFSON & ASSOCIATES, a Johannesburg based Prosthetist, who, since he decided to display his wares on LARGE signs in front of his business has been more visible and thus getting more inquiries for his products.

If the 5 reasons above – and the Roger Wolfson example –  are not enough to convince you that your business needs a SIGN, contact Arnold on +27 (0)82 558 6413 or arnold@signforce.co.za and ask for case studies that show where and how SIGNS are quite possibly one of the best investments your business can make, especially in troubled times.

How to make your way finding signs more effective

 

Wayfinding sign, wayfinding signs, directory sign, directory signs, modular sign systems,Way Finding Signs

Way Finding Architecture signs are finally being integrated into more the greater communications realm.

A few years back, but not that long ago, when SignForce did the way finding signage for Morningside Medi-Clinic, a large private hospital in Sandton, Johannesburg, South Africa, we did our best to make sure that all the signs on the premises – from when people drove into the parking area until they reached their desired doctor or other destination – was all integrated and clear, especially as there was a lot of renovations and construction taking place at the time.

I had been working on the project for about five months when I was standing in one of the many foyers, and watched as a number of people evidently searching for something. Being the nosy person I am I asked if I could assist, and all, bar none, were lost – so much for my boards and ego. They had followed our carefully planned signs, yet were didn’t feel like they had been helped at all. The challenge we had failed was leading people through the labyrinth of passages and stairs, without making the hospital look like the proverbial Christmas tree.

Today, with the advent of YouTube and so many other digital aids, this can be made so much easier. I was reading an article on LinkedIn, for a group titled Architectural Signage, and the writer (and subsequent comments) were chatting about what is being done at the Royal Melbourne Hospital where patients are issued with a letter when they book their procedure, and the letter refers to a web based video that can be watched so the patient’s can see where they are going in advance, reducing their stress on arrival. A similar video is also made available to visitors on site at the hospital.

What a brilliant concept. While this will certainly not remove, or even reduce, the need for way finding signs and directory boards, because of it’s integrated nature it is certain to make finding one’s way around any facility a lot simpler. And from the perspective of a sign maker, this is the first time I have come across any idea where technology and way finding and directory signs are integrated. I believe if designed and implemented correctly, the integrated approach can make visitors lives much simpler, possibly for no other reason than what is referred to as using the mind as a magnet – that is being prompted in advance what to look for.

SignForce’s is a full service sign company, and with our understanding of consulting, internet, design and signs, we are well positioned to assist you to integrate your way finding architecture and signs. Contact the writer now for more information.

Arnold N. Pollak – arnold@signforce.co.za

For signage idea’s to suite your business, go to SignForce’s idea’s bank at:

http://www.signforce.co.za/action.php

http://www.signforce.co.za

http://www.signforce.co.za/blog